Hospice Care Services
OpusCare strives to meet the patient’s physical, emotional and spiritual needs and provides support for the entire family during the illness and for at least one year after a patient’s death.
Available wherever the patient considers home, including a residence, skilled nursing facility or assisted living community.
- 24 Hours 7 Days a week on-call nursing services
- RN and LPN nursing visits 1-7 days a week (depending on patient medical needs)
- CNA services Monday through Saturday, scheduled mostly in the mornings for patient Activities of Daily Living (ADL’s)
- Social Worker services as needed
- Clergy/Spiritual services as needed
- Volunteer services as needed
In case that the patient's health dramatically declines and needs close medical attention, OpusCare staff can provide continuous care in the home. When the crisis is over, the patient returns to routine home care.
When the medical symptoms or pain cannot be controlled at home, OpusCare can accommodate the patient at a hospital or other inpatient facilities to stabilize the patient before returning them home to routine home care.
We provide a short-term accommodation to the patient in order to provide temporary relief to those who are caring for them.
The patient can maintain their own physicians. An OpusCare physician is added to the Treatment Team to help as a specialist in controlling symptoms. The OpusCare physician offers Palliative Care by prescribing medications and other methods for pain and symptom control.
Experts at maintaining the patient’s comfort, they assess the patient regularly and help family members by providing the necessary support.
Chaplains and Spiritual Counselors
Help patients and family cope with spiritual questions and concerns at the end of life either directly or by coordinating services with the family’s personal advisors.
Provide an extra layer of care, support, and companionship. Our volunteers range from kids to high school students, to pet and adults who are passionate about the care of our aging population.
Palliative Care Services
Our program aims to achieve comfort and relieve suffering by providing quality specialized healthcare with a specific focus on symptoms and pain management for patients and families who are dealing with illnesses.
- Also referred to as ‘comfort care.’
- Treatment that enhances comfort and improves the quality of an individual’s life who is facing a serious illness but may not qualify or be ready for hospice care.
- An estimated 6,000,000 people in the US need Palliative Care.
- It’s appropriate for any age and/or stage of a serious illness along with the treatment meant to cure illness.
- Nurse Practitioners (ARNP)
- Massage therapists, pharmacists, nutritionists, chaplains and others may also be part of the team
The Palliative Care team works together with doctors and family members to design a plan that caters to the needs of the patient.
The team also provides support for caregivers and assistance with patient decision-making about present and future care and advanced directives.
The primary goal of Palliative Care is to provide treatment plans for symptom management and pain relief, to identify the patients’ goals for their care, and to provide spiritual and emotional support.
Palliative Care aims to support the patients and their family throughout their hospital stay and find the needed support for their care outside the hospital or clinical setting.
Focuses on treating illnesses, symptom relief and improving the quality of life.
- Congestive Heart Failure
- Chronic Obstructive Pulmonary Disease (COPD)
- Kidney Failure
- Liver Disease
- Alzheimer's Disease
- Parkinson's Disease
- Multiple Sclerosis
- And Many More
- Digestive Complications
- Loss of Appetite
- Difficulty Sleeping
- And Many More
- Physician Visit
- Evaluates patient
- Evaluates patient medication
- Determines diagnosis
- Identifies additional comorbidities/diagnosis/MRA’s
- ARNP Visits
- At least once per month (depending on patient needs)
- Psychological evaluation from Social Worker determines the number of Social Worker visits needed
- Nurse may request physician re-evaluation at any point
The Palliative Care Team works together with your own doctors
Medicare and most insurance providers offer palliative coverage. If you have more questions, ask the social worker from the Palliative Care team.
It is provided in settings including the home of the patient, ALF’s, nursing homes, hospitals and outpatient facilities.
Our model is holistic and supports all areas of patient's well-being
Provisions of medications related to symptoms associated with terminal diagnosis.
- Medical / Surgical Supplies
Provisions of supplies related to symptoms associated with terminal diagnosis including but not limited to:
- Wound Care Supplies
- Foley Catheter
- Colostomy Bags/Kits
- Durable Medical Equipments
- Hospital Bed
- Mattresses including Low Loss Air Mattresses
- Over bed table
- Bedside Commode
- Shower chair
- Enteral nutrition (Ensure, Boost, Jevity, Glucerna etc.) amount and frequency as per physician order
- Adult Briefs (3 Daily)
- Incontinence Under Pads
- Perineal/Skin Cleaner Soap
- Skin Barrier Cream
- Moisturizing Skin Lotion
- Wash Basin
- Bed Pan
- Thick It
- Glycerin Swabs
Good afternoon Dr. Roque-Velasco,
I cannot let this go unnoticed for many reasons. I needed to put this on paper and bring it to your attention to let you know what an incredible experience I had spending an entire week with my sister who is a patient under your service.
I live in North Carolina and the distance was horrifying when I learned of my sister’s condition. I flew down and observed the incredible care that she is receiving from your OpusCare staff.
The residents at the facility where my sister is staying who are under your service are all well cared for due to your staff. They care about each and every one of the residents. I spoke to many family members and they are truly at peace as am I.
The respect, the empathy, the compassion and the care is extraordinary and they all deserve recognition for what they do. Nothing goes unnoticed.
My sister has developed an extraordinary connection to one of your nurses. He has done with her what no member of the family has been able to do. This encouragement, motivation, spirit, that he has given my sister is incredible. Thanks to this, my sister is stable and content. All your staff members are the same as I have seen the love and care they give my sister as well as the rest of the residents. Their goal is to work hard and improve each resident’s life expectancy.
I am thanking you for my sister but also for the rest of the residents at this facility under your care.
Apreciamos profundamente sus pensamientos y expresiones de apoyo en este momento de dolor. Quedamos muy agradecidos por el ayuda de OpusCare.
Estimado Dr. Roque y el Equipo de OpusCare of Florida,
Reciban mi sincere agradecimiento por todo el cariño y ayuda que brindaron a mi esposo durante sus días muy dificiles. Ustedes tienen nuestra admiración y agradecimiento. Bendiciones y que OpusCare continue con mucho éxito. Un millón de gracias.
This letter is to formally thank OpusCare as a caring health provider. I want to express my eternal gratitude to all the caregivers who has an opportunity to assist my mother with all her health needs. Her care was a great success because of the hard work and dedication provided by each of the care workers. Their teamwork resulted in the best healthcare my mother could have received, and it was a huge success in my opinion. My mother’s life was extended by almost 2 years. The efforts of the caregivers, doctors, nurses, nurse assistants and everyone else that had a part of OpusCare describe what true love for healthcare is. I had a team ready to assist anytime and in anyway possible. Through their hard work, responsibility and professionalism OpusCare personnel showed me that you supported my mother’s healthcare and all my needs. I trust you accept a heartfelt appreciation of your exemplifying health care values. In closing I like to name some of the healthcare workers who dedicated time to my mother. Starting with Digna Espinosa, Marilys Valdes, Rafael Fonseca, Michel and all the doctors who so kindly answered my questions and assisted her with her transition.
Thank you for giving me the opportunity to learn and grow within your company. I’m loving every challenge I face and I truly appreciate it!
Most importantly, thank you for reminding me of how crucial it is to go back to school and get an education. No so much for the title, but to gain knowledge. Time is the one thing you can’t get back might as well make it meaningful! Wishing you and your family lots of love, health and prosperity for the new year!!
Thank you for all the love, concern, and attention that you provide for my parents. I can’t always be there for them, but you are, and I appreciate all of you so much. A special thanks to the OpusCare team for keeping me informed. Happy Holidays to all of you!
Dear Dr. Roque-Velasco,
This letter is to thank you and the staff at OpusCare for the care they provided to my mother. We are grateful that we had OpusCare staff there for constant 24/7 support.
I particularly want to single out Gaby de LaGuardia, Ana Camacho, Yelena, Felicia, Omar, Mario, Dario and the entire team on call throughout my mothers at home hospice experience. The effective guidance and support provided with compassion and sensitivity made my mother’s care possible.
You are fortunate to work with such a capable and caring team,and we wish everyone at OpusCare our sincere thank you and all the best for 2021.
Thank you for all the love, concern, and attention that you provide for my parents. I can’t always be there for them, but you are, and I appreciate all of you so much. A special thanks to the OpusCare team for keeping me informed.
Dear Dr. Roque-Velasco,
I want to take this opportunity to personally thank your company for providing extraordinary service to my father. My father was a hospice patient for 26 months. During this time all he ever received was loving care and superb medical attention from medical professionals and office staff.
During my caregiver time I was truly blessed to have had the opportunity to meet and work closely together with good-hearted, kind and thoughtful individuals. These individuals exceeded my expectation each and everyday. They went beyond their call of duties.
Carmen Ferias – Head Nurse
Olga Rosas – Nurse
Jorge Plata- CNA
Damaris Trenhss- CNA and Private Home Caregiver
Lidia Perez- CNA
Helen Piloto- Office Staff
I want to extend my warmest gratitude and a big thank you from the bottom of my heart. Please, if you would be so kind and share this letter with them it would be most appreciated. The truth is all the staff members at OpusCare are great, however the individuals listed above touched my heart in a way words cannot express.
I wish you and your team continuous success and many good blessings. Thank You,
Thank you to OpusCare for taking care of my mom. Actually let me expand, you have a great team who responded immediately and started the ball rolling so my mom would have the best care and comfort. They were professional and very knowledgeable yet compassionate, able to do maneuver through the hospital staff and get my specific requests done. Thanks again, Ish.
Thank you so much, Ish, for everything you did for him. We are eternally grateful for your help and the service OpusCare provided him and us.
Lorenzo & Yanette were very special with my dad.
In March of 2020 my father became severely ill. I reached out to Opus Care. They were prompt and diligent in handling my case. They attended to my needs as well as my father’s in a highly professional manner. The care my father received from the Opus Care medical staff as well as social workers was excellent. They made the last few days of his life as comfortable as they possibly could. Thank you, Opus Care, for your support during this difficult time!
Just a note of sincere appreciation for the level of care and support given to my husband and our family. The professionalism shown was excellent throughout his final days. Thank you! Special thanks to all the nurses who cared for him. Your kindness will never be forgotten.
This email is intended to let you know that I, Administrator and Owner of Residencia Salome, had the pleasure of having your Admission Nurse admitting a resident today for the third time. It is gratifying to communicate; he is the most professional nurse making our process easy and pleasant. Every detail of the admission process was and explained in detail. My resident's family is very involved, and they are genuinely pleased with the nurse and OpusCare's service. He took his time; there was never a rush to finish, lack of communication, or disinterest. He expressed himself with courtesy, manners, and charisma, which are all essential traits in these scenarios. Our facility has strict rules due to the pandemic, and he followed each and every rule with a smile!!! Rest assured, OpusCare has one of the best (if not the best) Admission Nurses in the field.
Thank you for your time and keep safe,
I am writing to let you know my mother has passed away, Wednesday, March 25, 2020. I want to share that the hospice care, love, and compassion of the nurses and nursing aides who were by my mother’s side while suffering from pancreatic cancer, were a blessing for us (my father, my brother, son, and myself).
My sincere thanks to everyone, starting with Lillian, Dariel, Isabel Mario, Pedro, Marta, Abel, Ana, and Judima. You were all angels here on earth. You all helped us understand the process of transition to the kingdom of God. This imperfect life occupies an imperfect body, and when the time comes to go to the kingdom of God, all imperfections are left behind so that the soul returns to its perfect and pure state. Thank you for helping us understand this process. Without each one of you, we would not have known how to overcome this difficult transition - the farewell of my mother, and my best friend. Eternally grateful, and may God take care and bless you all.
So grateful for OpusCare of Texas !! My dad had been battling cancer for the past year... at the beginning on Nov 2019 his health declined fast and my poor mom was trying to held everything on her own... I called and spoke with Amy and within hours she was there to help my dad get the care he needed... their staff is professional ,caring and committed in providing the best care... they brought in all the hospital bed and medicine he needed to stay comfortable in his final days...
Our family wishes to express our sincere thanks for the kindness and excellent attention Antonio Pulido received during his recent period of medical care. Of course, we are very sad about his death, but it comforts us to know that he received the best care available. The sensitivity and support of his staff helped us through what was a very difficult time, and we will never forget his kindness.
We express our thanks to all who worked.
Maria T. Fernandez, RN
Enid Matos, RN
Roxana Palomino, CNA
Once again thanks for all your support and help in the most difficult moments of our life.
Dear Mrs. Milton,
My Mother, Esther M. Picaza, was under your care from June through September, 2019.
Everyone in your team was absolutely exemplary. I commend OpusCare from the Sales approach to Daily Services to Final moments. Richard at Social Services as well as Priscilla in nursing care were always professional and empathetic, as were Yanivis and Sandra in customer care.
Heaven only knows that losing a 100 year old parent is very difficult - what to do, with whom and when as they age, are key decisions.
OpusCare Hospice was the right decision.
You run a tight ship! So glad you were there for us!
There are no words to express how grateful I am to OpusCare.
I hope you’re doing well. I’ve been meaning to write you this note to let you know that someone I know was singing Opus Care’s praises the other day.
My lifelong friend lives with and cares for her grandmother and recently had an issue where her grandmother was told she needed to go to the doctor’s office. The woman has severe dementia and has a lot of trouble walking. My friend cried on the phone to the doctor’s office explaining that she could not physically manage to get her mother out of the house and the person she spoke to recommended Opus. She had never heard of it and next thing she knew, within a day or two had a full setup at home with all the help she needed, medical bed, the works. She said they were a godsend and is so grateful to have the help.
You’re doing such honorable work, doc. Thank you on behalf of my friend.
I wanted to take a moment to thank OpusCare, specifically Dr. Ismael Roque-Velasco and his wonderful staff who led me through the difficult path to hospice of my late husband. I wish I could mention all the names of staff members that were involved. Julia was great from the first moment that she contacted me and made possible his transition from a nursing home to hospice. She took care of every single detail in such smooth and easy way. Helen helped choose a private residence for hospice care, selecting the best option I could have imagined with a caregiver. I must mention the magnificent role of all the nurses that handled his case and took care of him until his last moment. The counseling members that followed up during the grieving period were all so attentive, kind, considerate and affectionate.
There are no words to express how grateful I am to OpusCare.
I thank you from the bottom of my heart. I hope you help many more by having them feel the same confidence, trust and comfort towards a peaceful farewell of our loved ones. Once more, thank you.
Dear Opus Team,
The Buron Family would like to thank you from the bottom of our hearts for the special care you had for our lovely father/grandfather, Alberto Buron. Thank you for always responding to our requests in a timely manner during though times for our family.
We would like to give special thanks and let you know how grateful we are for your exceptional staff composed of Madelaine Lopez, Yudima Veloz Rojas, Luis Ramirez and Pavel Lopez Telleria. We want to thank you for showing so much care and compassion for our dearest father/grandfather, for always willing to answer our requests and concerns and giving us the comfort needed during this tough time.
Thank you for being so giving and caring and doing an amazing job.
Dear Dr. Ismael Roque-Velasco, Sadly, on March 20th of this year, my father, Rolando Alvarez, lost his battle with cancer and Alzheimer’s. We are devastated by the loss but have found some comfort in the outstanding service our family received from OpusCare of Florida.
I was referred to you company by my friend Ms. Hortencia Castellano. I shared my concerns about my father’s special health needs and she advised me to look into OpusCare. I am so happy that she made the recommendation as it has made all the difference in the world. Her referral enabled me and my father to make a connection with an amazing group of professionals. I will always be grateful to her for that.
You should know that Norberto Diaz, Senior Community Outreach Representative, is a true asset to your company. He did an excellent job of guiding me every step of the way and answering all my questions about my father’s care. He always answered my calls and was completely approachable and professional when assisting me. He should be commended for his dedication and professionalism.
Your nurses, Daniella Sanchez, Sandra Mayasen, Roberto Fernandez and social worker, Nacin Fernandez, were also exceptional in their service and care. They each did an excellent job of caring for my father and communicating with me regarding his progress. I am extremely appreciative to them for their attention to detail and service during my father’s final days.
Please let you employees know how grateful I am and how lucky my father was to be in their care.
They were so good in caring for my grandmother at the end of her life. They really care about your loved one and also about us as the family is going through grief.
Es con mucho gusto y agradecimiento que le envío este correo, con dolor que mi querido tío falleció esta mañana..
Le quiero comunicar en nombre mío y de mi familia que la atención y dedicación del equipo encargado del cuidado de Horacio fue absolutamente excepcional. La educación, atención a detalles, suavidad, respeto y entrega de corazón al bienestar del paciente por parte de todos los involucrados es digno del mas alto reconocimiento.
Desde la primera entrevista con la Sra Sandra Martinez en el hospital hasta el momento que retiraron el cuerpo de mi tío la experiencia con representantes de su empresa es meritoria de nuestro gran agradecimiento.
Mis mas profundas gracias a Madelaine Lopez, junto a Yudima Veloz, quienes tuvieron más contacto con nosotros y cuya labor fue magnifica y por su sensibilidad por el bien del paciente y seguimiento aun cuando no se encontraban presentes en la casa…No se cuantas veces moleste a Madelaine con llamadas telefónicas y ella siempre respondía amablemente, con paciencia e interés sincero en solucionar mis necesidades.
Igualmente estamos agradecidos de corazón a Waldisney Castro, Mario Morera, y Kenya Berastegui, a Ricardo cuyo apellido no recuerdo y al señor que vino la primera vez cuyo nombre no recuerdo, medico en Cuba.
Le pido hacer llegar este correo por favor al Sr Ismael Roque como también a la Sra Lisandra Morey, por no poder copiarlos al no tener su correo electrónico.
La felicito a usted, a su empresa y a todo el personal mencionado.
The Opus team has been amazing! They are loving, caring, and professional. My 95 year old dad has lung cancer and has been under the care of hospice several months. There have been many close calls when we thought we would lose him-but he pulls through and is stable! Last February he became severely weak and dehydrated-( due to diarrhea)-he ate very little, he could not speak, and blood pressure, blood sugar were uncontrollable.
The hospice doctor and nurse advised us to take him to the hospital. We had him taken to the hospital and even though they found that his cancer had grown - the hospital staff were able to help him with IV fluids. After three days my dad came home and we thought our time with him was coming to an end. He was very weak, barely ate, and was no longer able to walk. God was not ready to take him, because he recovered and was himself again! Although he can no longer walk, my dad is still with us and strongly hanging in there. He is a fighter.
I am thankful for the Opus physician and nurse, that urged us to treat his dehydration. I know we would have lost him too soon had they not recommended we take him to the hospital. I know my dad baffles them and he is the exception in these circumstances, but they have been amazing in every way. I am so thankful for this great team of professionals. I highly recommend Opus.
I wanted to give you "Thanks" for all the support and professional service provided to my mom while she was to care of you. Also thanks to the staff that day to day worked with my mom, with careful dedication. Special thanks to Teresa Paula the Supervisor, her nurse Antonio Crespo and Dolores Dominguez, the CNA, who took care with affection to my mom.
My family and I were always calm, because we knew she was in good hands. Everything that she needed was supplied on time every month (pampers, pads, gloves for the nurses, etc.). Also her medications were ordered on time.
Thanks again for having a staff so qualified and professional that does not forget his human condition.
Thanks Tere, Antonio, Dolores and everyone who had the opportunity to assist my mother.
My father, Joaquin Ruiz, was admitted in hospice on Sept. 29, 2017. He has always had an excellent team of caretakers that not only have provided all the necessary help regarding the health issues, but they have helped the family cope with this difficult situation. Yamiri Leon, his Head Nurse, Carmen Martinez, CNA, and Pedro, his nurse, have been crucial in keeping my father with comfort at this time. I don’t have words to express my gratitude to the team and also the nurses that have assisted him after hours. I have recommended Opus to friends and will continue to do so in the future.
I want to thank you both very much for all the help you two provided me with Opus. My mother passed away on Friday and thanks to you she had professional nurses by her side on her last moments with us. I was able to be with my mother because I was called and informed by the nurses who were so very nice and caring. Words cannot express my gratitude enough. Thank you.
I thank God that there are still some good hearted people left in this world like you all. Thanks again a million times to all of you. I will definitely refer Opus to anyone I know who needs your services. Have a blessed day.
Less than a month ago we were lost! Our father's rapid deterioration into what we now must face to be the final stages of his disease, left us distressed and disoriented. And then God sent OpusCare into our lives and for that we are deeply grateful.
Contact was made at the eve of Hurricane Irma's arrival, and we were stunned that in spite of the crisis mood in Miami, your staff, Mario Lopez, took the time to enroll my father, Gerard Hermantin into OpusCare.
After the disastrous passage of the hurricane you, Helen, guided us through, placing our Dad in an ALF, a very painful and difficult process for our family. The ALF, Sweet Home Care, is just what our family needed. It is not too far and we know that our father is in good care. Moreover, we know that we can continue to count on you as the inevitable approaches.
There are no words to express our family's gratitude to you and to OpusCare.
OpusCare of Florida is absolutely flawless in its service. As someone in the health care field I have never come across a company that provides such exceptional service. The staff that came to take care of my grandmother was highly professional, empathetic and courteous. The equipment and supplies provided by the company are of utmost quality. Moreover, the customer service is impeccable and the follow-up is prompt. The support system the company provided alleviated us from any burden. I have no words to express the gratitude I have towards OpusCare of Florida for its service, staff and care during such a sad and critical point in my family's life.
I want to take a minute to thank OpusCare Of Florida for taking exceptional care of my grandpa till his last breath back in March 2017. I also wanted to thank their team members from his CNA Walt Disney, his nurse Maria Teresa, Patricia from grieving service, all the continuous care nurses that pass by our home, and also to the girls behind the scenes Lizandra and Olaidis for always working together to meet my grandpa's needs, for being there and providing outstanding holistic care/ emotional support to every one of us and specially my grandma who was losing her beloved husband. It's not easy to deal with the end of life process of a love one but when you feel the warm of loving/compassionate health care professionals you find comfort and ease during this hard times. I would recommend to friends and family your services. Thank you OpusCare.
Inmensamente satisfecha y agradecida del trato profesional. Puede comprobarlo desde mi mirada de enfermera el empeño dedicación compación y trato digno....solo expresar mi eterno agradecimiento.....extensivo a Isabel Diaz RN,Ana Camejo RN y a Marcel RN....grandisimos profesionales...
One of your social workers explained that they want to always "exceed patient/family expectations". I need to tell you that your team already has and it is a testament to your company's professionalism and compassion. We had a small obstacle with the delivery of equipment and it was quickly resolved to our satisfaction by your entire team particularly your nurse named Elizabeth. Patient referral is the best way to grow your company. Rest assured you have an appreciative family ready to refer you to other families and friends. Thank you and congratulations in having such a competent team. God bless
Our patient’s daughter had very high praises for our company and services and she especially mentioned Nurse Anette Barranco. She was very thankful that she was there when the hospital nurse applied a tourniquet and that it was very tight to the point that the fluid was not flowing through and Nurse Anette fixed it and according to the daughter, saved the day and probably her Mother as well. She insisted that the Team Director was informed of this. She claims that it was a learning experience for her.
Quiero darte las gracias por todo lo que hicistes por mami. Eres un angel que nuestro Señor le mando. Ustedes han sido mas de lo que yo speraba. Mami estuvo cuidada y amada por tu equipo. Que es un equipo sin igual. Te digo que de mi todas las personas sabran de Opus y el trabajo tan fantastico que han hecho hacia mi mama. Por favor pasale esto a tus superiores para que sepan lo mucho que les agradezco todo lo que hucieron por mami. Y sobre todo con la compasion y profesionalismo que lo han hecho.
Por medio de la presente, queremos expresarles nuestro sincero agradecimineto a todo el personal que directa e indirectamente trabajo junto con nuestro ALF Sarah’s Senior Home, Inc. para proveer un servicio de exelencia y calidad a nuestro paciente, Emma E Padilla. Nuestras felicitaciones para todos y aunque solo fueron pocos dias de trabajo, hemos quedado impactados con la sencibilidad y profesionalismo con que manejaron y brindaron su apoyo para tan dificil caso.
My mother and I want to verbalize our gratitude for the services rendered to my Dad. I have never experienced customer service like Opuscare’s and even though I heard great things about the company, I never expected it to be so “perfect” and professional”. From the pharmacy delivery man to the nurse who pronounced, we have no words to express how grateful we are for everything Opus did to facilitate our lives during such a difficult time. Thank you to Maria Teresa Fernandez, RN, Enid Matos, RN, Lurdes Arias, CNA, Olaidy Duarte, Laura Lopez, our admission nurse Julio, Yalkin Valdez, RN, David and Roman from OCHA staffing agency and every single person whose name we can’t remember. We’re just grateful for everyone who entered our home.
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